When you downloaded the wizard to your Mac, did a window open with the Signature Speech Wizard icon, an arrow, and the application folder icon appear when you clicked on the Signature Speech Wizard dmg file in your downloads?

If it did, please drag the Signature Speech Wizard icon over the arrow and drop into the Application Folder. This will install the wizard. Please do not open the wizard from that window. Once it has installed, open a finder folder. Browse to applications, browse to the Signature Speech Wizard.

Click on the Signature Speech Wizard. It will open with a EULA. Click on Agree. It will then ask you to verify the software. Please use the same username and password as your access to the TheJimEdwardsMethod.com dashboard.

If this doesn't correct the issue, please send us a ticket. And please be as descriptive as possible.